Craigforth has recently completed the second year of engagement with the Scottish Housing Regulator's National Panel of Tenants and Service Users, having established the Panel in 2013. The multi-strand engagement programme included a full Panel survey and in-depth qualitative research with 90+ Panel members and around 50 Gypsies/Travellers living on social rented sites. This work considered a wide range of themes including rents and affordability, value for money, prioritiesw for landlords' service delivery and understanding of the Scottish Housing Regulator (SHR). Results are feeding into SHR's other work strands, including the current Thematic Inquiry Programme.
The report is available at the Scottish Housing Regulator's website.